Privacy Policy

Namli Hospitality collects information about our guests and visitors to our web sites so that we
can provide an experience that is responsive to our guests needs. We endeavour to collect
information only with your knowledge and with your permission if necessary. The types of
personally identifiable information that we collect may include your name, home, work and
e-mail addresses, telephone and fax numbers, credit card information, date of birth, gender, and
lifestyle information such as room preferences, leisure activities, names and ages of children,
and other information necessary to fulfil special requests (e.g., health conditions that require
special room accommodations).
Namli Hospitality is fully committed to providing you with information about the collection and
use of personally identifiable information furnished by, or collected from, visitors while using
our websites, products, and services. It is our practice not to ask you for information unless we
need it or intend to use it.
To ensure that your personally identifiable information is accurate and up to date, we encourage
you to regularly review and update your information as appropriate (e.g., in the event your home

or e- mail address changes, or you wish to add an additional method for us to communicate with
you).
Namli Hospitality recognizes the importance of information security, and is constantly
reviewing and enhancing our technical, physical, and logical security rules and procedures to
help protect your personally identifiable information against loss, misuse, and alteration while
under our control. Although 'guaranteed security' does not exist either on or off the Internet, we
safeguard your information using both procedural and technical safeguards, including password
controls, 'firewalls” etc.

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We protect customer information through encryption, secure storage, regulatory compliance, regular security audits, and employee training.

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​Cancellation and Refunds 

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The cancellation policy can differ depending on your booking and the exact cancellation policy will be mentioned in your booking confirmation. 

Any refunds if applicable will take 10 -15 workings days.